mastodon.online - Notice history

System Under Maintenance

Website & API - Under maintenance

99% - uptime
Jun 2023 · 99.80%Jul · 96.56%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Background queues - Under maintenance

99% - uptime
Jun 2023 · 99.80%Jul · 96.56%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Media storage - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Streaming API - Operational

100% - uptime
Jun 2023 · 99.80%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Notice history

Aug 2023

Database upgrade
  • Completed
    August 07, 2023 at 11:00 AM
    Completed
    August 07, 2023 at 11:00 AM

    Maintenance has completed successfully

  • In progress
    August 07, 2023 at 10:30 AM
    In progress
    August 07, 2023 at 10:30 AM

    Maintenance is now in progress

  • Planned
    August 07, 2023 at 10:30 AM
    Planned
    August 07, 2023 at 10:30 AM

    We will be upgrading PosgreSQL for mastodon.online. The upgrade should be a simple switchover and only result in a few minutes of downtime at most, hopefully less.

Jul 2023

Email delivery issues
  • Resolved
    Resolved

    This incident has been resolved.

    E-mails are not correctly delivered. If you created an account in the last two days and did not receive an email, it should be delivered in the coming hours.

  • Identified
    Identified

    We noticed a problem with our email deliveries (new signups, lost password…).

    We are working on it, it should be fixed in the next hours.

Hetzner Network Issues
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We have moved our Redis server into Hetzner Cloud, where there are no network connectivity issues, and functionality has been restored. We will continue monitoring for any issues.

  • Investigating
    Investigating

    There is currently an issue with Hetzner's network connection between Hetzner Cloud and Bare Metal, which is affecting our backend services. We are looking into the cause.

Jun 2023

Website is down
  • Resolved
    Resolved

    This incident has been resolved and our provider confirmed the issue has been fixed on their side.

    Everything is back online and all messages in the backlog have been processed.

  • Identified
    Identified

    Network to the Redis server is down again, we are waiting for an update from our hosting provider.

  • Monitoring
    Monitoring

    Our provider seems to have fixed the network issue and the services are back online.

    Your feeds might be a few minutes late while we are processing the messages posted during the downtime.

    We are closely monitoring the situation until our provider confirms everything is operational on their side.

  • Identified
    Identified

    There is currently a network incident with our hosting provider, preventing our Redis server to be unreachable.

    We are waiting for an ETA from our provider, and are preparing setting up a new Redis server if the issue is not resolved quick enough.

DB migration error
  • Resolved
    Resolved

    There was a small error in the DB migration steps when upgrading to the latest nightly. This was due to an older DB version being used in production.

    We have rolled back to a previous version and are continuing to monitor.

Jun 2023 to Aug 2023

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