mastodon.online - DB connection issues – Incident details

We have switched back to our original networking, and all functionality and performance is restored. Hetzner has confirmed that is was indeed a vSwitch issue that caused the network outage.

We have implemented a fix involving tailscale to route around the networking issue, and functionality appears to be restored. We will continue monitoring the situation.

We have learned that the backbone connection between our cloud servers and the baremetals that host our database is nonfunctional for any new cloud servers. We are currently working with Hetzner to resolve this issue.