mastodon.online - Hetzner Network Issues – Incident details

All systems operational

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Hetzner Network Issues

ResolvedMajor outage25 hours 32 minutes

Affected

Website & API

Major outage from 1:01 PM to 2:34 PM

Background queues

Major outage from 1:01 PM to 2:34 PM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    We have moved our Redis server into Hetzner Cloud, where there are no network connectivity issues, and functionality has been restored. We will continue monitoring for any issues.

  • InvestigatingUTC

    There is currently an issue with Hetzner's network connection between Hetzner Cloud and Bare Metal, which is affecting our backend services. We are looking into the cause.