mastodon.online - Notice history

This incident has been resolved and our provider confirmed the issue has been fixed on their side.

Everything is back online and all messages in the backlog have been processed.

Network to the Redis server is down again, we are waiting for an update from our hosting provider.

Our provider seems to have fixed the network issue and the services are back online.

Your feeds might be a few minutes late while we are processing the messages posted during the downtime.

We are closely monitoring the situation until our provider confirms everything is operational on their side.

This incident has been resolved.

An internal TLS certificate was renewed automatically, but did not get properly reloaded into our load balancer after renewal.

It took us a long time to identify this, as no errors were visible to point us to the source of the issue.

We identified the root cause and will take steps to prevent this from happening in the future.

We identified the issue and are working on it.

This incident has been resolved.

Problem was misconfiguration in the Helm chart. We're working on a fix.