mastodon.online - Site outage – Incident details

All systems operational

Site outage

Resolved
Partial outage
Started about 2 months agoLasted about 12 hours

Affected

Website & API

Partial outage from 9:22 PM to 9:31 PM, Operational from 9:31 PM to 9:09 AM

Background queues

Partial outage from 9:22 PM to 9:31 PM, Operational from 9:31 PM to 9:09 AM

Media storage

Partial outage from 9:22 PM to 9:31 PM, Operational from 9:31 PM to 9:09 AM

Streaming API

Partial outage from 9:22 PM to 9:31 PM, Operational from 9:31 PM to 9:09 AM

Updates
  • Resolved
    Resolved

    Outage was likely the result of maintenance work being done on Hetzner networking. Considering this resolved.

  • Monitoring
    Monitoring

    All application components have been restarted and resumed functionality. Current assumption is an outage in Hetzner's Helsinki region. We will continue monitoring the cluster and Hetzner for updates.

  • Investigating
    Investigating

    All application pods were briefly offline, and are currently struggling to come back. We are investigating the issue.