mastodon.online - Hetzner Network Issues – Incident details

All systems operational

Hetzner Network Issues

Resolved
Major outage
Started about 1 year agoLasted 1 day

Affected

Website & API

Major outage from 1:01 PM to 2:34 PM

Background queues

Major outage from 1:01 PM to 2:34 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We have moved our Redis server into Hetzner Cloud, where there are no network connectivity issues, and functionality has been restored. We will continue monitoring for any issues.

  • Investigating
    Investigating

    There is currently an issue with Hetzner's network connection between Hetzner Cloud and Bare Metal, which is affecting our backend services. We are looking into the cause.