mastodon.online - Service is unavailable – Incident details

All systems operational

Service is unavailable

Resolved
Operational
Started over 1 year agoLasted about 2 hours

Affected

Website & API

Operational from 9:04 PM to 10:40 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

    An internal TLS certificate was renewed automatically, but did not get properly reloaded into our load balancer after renewal.

    It took us a long time to identify this, as no errors were visible to point us to the source of the issue.

    We identified the root cause and will take steps to prevent this from happening in the future.

  • Identified
    Identified

    We identified the issue and are working on it.

  • Investigating
    Investigating

    We are currently investigating this incident.